Post by account_disabled on Nov 25, 2023 8:46:50 GMT 3
The advice is therefore to first study and then involve all the people for whom the website is being created in the design process, in such a way as to understand its characteristics and actual needs. Below are some techniques very commonly used during the design phase Qualitative interviews Definition of “ personas ” – creation of different typical users Definition of site usage scenarios Usability testing with typical users 2. Clarity before anything else We must try to simplify the language used as much as possible.
Avoiding overly Telegram Number Data technical and bureaucratic terms . The site must be easily understandable to citizens of any age and level of education. The contents of the website must allow the user to find the information he is looking for in the shortest time possible. Here are some tips to make this happen: Use unique titles and subtitles that graphically stand out from the body of the text and are unambiguous and exhaustive of the content to which they refer. Use short sentences and bullet points when necessary. Divide the content into paragraphs of maximum 5 sentences. Create in-depth links. Use coherent and explanatory images of the concepts contained in the text. 3. Make navigation easier “Less is more”.
We need to be essential and streamline procedures and navigation as much as possible, making operations simple, intuitive and facilitating error recovery. Anyone who uses the website of a Public Administration has a need/problem to solve and it is therefore necessary to ensure that they find the information they are looking for in the clearest and simplest way possible, otherwise there is the risk that they will bypass the website and contact the call center with consequent increase in management costs for the PA. The design of the site's information architecture and navigation menu therefore becomes one of the most important steps to give greater weight to so that the citizen finds the answer to his questions at first glance.
Avoiding overly Telegram Number Data technical and bureaucratic terms . The site must be easily understandable to citizens of any age and level of education. The contents of the website must allow the user to find the information he is looking for in the shortest time possible. Here are some tips to make this happen: Use unique titles and subtitles that graphically stand out from the body of the text and are unambiguous and exhaustive of the content to which they refer. Use short sentences and bullet points when necessary. Divide the content into paragraphs of maximum 5 sentences. Create in-depth links. Use coherent and explanatory images of the concepts contained in the text. 3. Make navigation easier “Less is more”.
We need to be essential and streamline procedures and navigation as much as possible, making operations simple, intuitive and facilitating error recovery. Anyone who uses the website of a Public Administration has a need/problem to solve and it is therefore necessary to ensure that they find the information they are looking for in the clearest and simplest way possible, otherwise there is the risk that they will bypass the website and contact the call center with consequent increase in management costs for the PA. The design of the site's information architecture and navigation menu therefore becomes one of the most important steps to give greater weight to so that the citizen finds the answer to his questions at first glance.